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Demo2 min watch
See ReviewSense in Action
Watch how easy it is to manage reviews and generate AI responses.
Click to watch our quick tutorial
How ReviewSense Works
Start managing your customer reviews in four simple steps
Connect Your Review Sites
Connect Google Business Profile, Facebook, the App Store, and Play Store. All your customer reviews flow into one centralized dashboard for easy review management.
Get Instant New Review Alerts
Receive real-time notifications when customers leave reviews. Our customer review monitoring ensures you never miss an opportunity to respond and engage.
Generate AI-Powered Responses
Draft personalized, on-brand replies in seconds with our AI review response generator. Edit, approve, and publish with one click.
Unlock Actionable Insights
Track sentiment trends, identify recurring issues, and monitor your online reputation with powerful analytics built into our customer review management software.
AI-Powered Features
Customer Review Management Software
Monitor, analyze, and respond to reviews at scale
Multi-Platform Review Aggregation
Aggregate customer reviews from Google, Facebook, the App Store, and Play Store into one unified dashboard. Stop switching between platforms.
AI Sentiment & Safety Analysis
Automatically analyze sentiment, extract topics, and flag toxic or spam content. Understand what customers truly think while keeping your brand safe.
AI Review Response Generator
Generate professional, on-brand responses in seconds. Pick your tone and the AI writes a reply that fits each review.
Native Multilingual Support
Automatically detect and mirror the reviewer’s exact language and script. Support for 50+ languages allows you to engage global customers natively.
Auto-Reply & Approval Queue
Set up automatic responses for positive reviews or route AI drafts to a manual approval queue. Full control over your workflow.
Analytics & Crisis Alerts
Track sentiment trends, response rates, and review velocity. Get instant alerts for negative review spikes and potential crises.
Get Started7-day free trial
Simple, Transparent Pricing
Try all features free for 7 days. No payment today, cancel anytime.
Pay as you go
Not a plan. Our free tools stay free. Buy a pack only when you need more, and use it within 30 days.
Place ID lookups
Find any business by name, with its address, review link and QR code. The Place ID Finder is free.
Review link searches
Find any business by name and get its review link and QR code. The Review Link Generator is free.
FreeNo signup required
Free Tools
Try our free tools to see how AI can transform your review management.
AI Review Response Generator
Paste any review and get an instant AI-crafted reply. Professional, personalized responses in seconds.
Negative Review Response Generator
Turn unhappy customers into second chances with empathetic, solution-focused AI responses.
Google Review Link Generator
Create a direct link for customers to leave Google reviews with one click. No searching required.
Star Rating Calculator
Calculate exactly how many 5-star reviews you need to reach your target rating.
BlogExpert Insights
Latest from Our Blog
Learn best practices for managing customer reviews and building your online reputation.
Is Buying Reviews Illegal? Rules, Penalties & Grey Areas
Is buying reviews illegal? The FTC says yes — with penalties up to $53,088 per violation. Learn the rules and build a compliant strategy.
Can Google Detect Fake Reviews? Detection Limits in 2026
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How to Set Up Google Business Profile: Steps People Skip
97% of consumers read reviews for local businesses. Learn how to set up a Google Business Profile that boosts visibility and drives purchases.
Review Fraud: Detection, Costs & Platform Defences in 2026
Fake reviews cost businesses billions. Explore how review fraud works, the regulatory penalties, and how platforms are fighting back in 2026.
Employer Brand Reputation: Managing Reviews From Hires
91% of talent leaders say AI influences how candidates discover employers, but only 33% trust the accuracy. Learn to manage employer brand reputation.
Testimonial Page Examples: What Works in 2026
97% of consumers read reviews for local businesses. Discover testimonial page examples that actually convert, plus expert design tips.